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Security Policy

We take security very seriously. Our servers have been rigorously checked to ensure that they are not vulnerable to unauthorised access and activity on the servers is continually monitored.

Sensitive information security

It is absolutely safe to supply your personal details to this site to transact and interact. In fact, it’s probably safer than doing a transaction in a shop or restaurant. Here’s why.

When you enter your card details, the communication between your browser and our server is encrypted using SSL. You can tell that this is the case by the little padlock displayed on the status bar of your browser on the page where you enter your card details. This means that it is virtually impossible for a third party to listen in when you submit the form. We use a certificate issued by [SSL Certificate Provider] for SSL encryption. No private information number has ever been intercepted while in transit over SSL.

General information security

Access to all information held in your account is password protected. It is essential that you keep your password secret so that no-one else can gain unauthorised access to this information. When you use your web browser to view or update information relating to your account, the communication is encrypted over HTTPS to prevent any third parties from eavesdropping, but we do not enforce interaction with your cart or wish lists to be over HTTPS.

Once you have used your password to authenticate yourself to our server, the session is considered to be authenticated and access will be permitted to all information relating to your account. In addition, an authenticated session may be used to transact or interact with the website. When accessing our website from a web browser, the authenticated session is ended when you explicitly choose sign out or automatically after about 15 minutes of inactivity, so you don’t have to remember to sign out. It is essential to preserve the security of all devices used for accessing our website using a web browser, especially where the web browser or a password management tool has been used to store your Alignment Consulting (Pty) Ltd password.

You agree that once the correct username and password for your account have been used to authenticate a session, you will be liable for transactions paid for in the resulting authenticated session, except where the transaction is cancelled by you in accordance with these Terms and Conditions. You will be liable for payment of purchases irrespective of whether the use of your username and password is unauthorised or fraudulent, and you expressly indemnify Alignment Consulting (Pty) Ltd against any loss you may incur, financial or otherwise, that may result from fraudulent or unauthorised use of your account.

While an authenticated session in your web browser will end automatically after about 15 minutes of inactivity, the web browser will remain signed into your account unless you explicitly choose to sign out. In a signed-in but unauthenticated session, your viewing and use may be conducted without having to re-authenticate using your password, but access to other account information or transaction re-authentication. You are liable for any activity on your account while you remain signed in.

You agree to notify Alignment Consulting (Pty) Ltd immediately upon becoming aware of or reasonably suspecting any unauthorised access to your account and to take steps to mitigate any resultant loss or harm.

We value your privacy and all information about you and your account is handled in accordance with our Privacy Policy.


Last updated: 21/05/2020

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